Refer a Patient

Why dentists refer to us

Dr. Randolph Cross limits his practice to endodontics, using a Morita Veraview X800 3D CBCT scanner, a surgical microscope on every procedure, and the Endocator™ — a chairside disinfection-verification device he co-developed and patented. We handle routine and complex root canal therapy, retreatment, apicoectomy, cracked tooth evaluation, and traumatic injury cases, and offer same-week (often same-day) emergency appointments.

We work closely with referring dentists throughout the area and send detailed updates after every visit, so you stay informed and can coordinate any restorative work — like a crown — that follows treatment.

How to refer a patient

Choose whichever is easiest for you:

• Call our office at (831) 536-5295 and our staff will get the patient scheduled directly.
• Download and send our referral form — fill it out and fax or email it to us (details below).
• Have the patient call us directly and mention your practice as the referring office.

What to include on a referral

Whatever method you use, this is what helps us most:

• Patient name, phone number, and email
• Your office name and the referring dentist's name
• Reason for referral — e.g. consultation, root canal therapy, retreatment, apicoectomy, CBCT scan only, or another reason
• Relevant findings — e.g. pain/swelling, hot/cold sensitivity, a fractured or broken tooth, deep caries or pulp exposure, a previous root canal, or periapical radiolucency
• Your plans for restoration — e.g. a temporary filling, restoring with a build-up at our office, saving an existing crown or bridge if possible, or provision of post space
• Any existing radiographs or a CBCT, if you have them — otherwise we're set up to take our own

Reach our office

• Phone: (831) 536-5295
• Fax: (831) 536-5296
• Email: office@watsendo.com
• Address: 390 S. Green Valley Rd #7, 2nd floor, Watsonville, CA 95076
• Hours: Mon–Thu 8:00am–5:00pm, Fri 8:00am–12:00pm, closed Sat–Sun